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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Steward

May 15, 2024

5  out of  5 rating by Elizabeth Steward
"Very helpful and affordable:)"
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Linda Ann Paine

May 13, 2024

1  out of  5 rating by Linda Ann Paine
"I am a long time State Farm Insurance Customer with my Family. This Agent provided bad customer service to me over the past EIGHT WEEKS. Facts: Richele did not return my phone calls starting March 22, 2024, nor my texts, nor my multiple e-mail. Her staff told me "I am hand carrying messages for Richele to call you, and I assure you she will today...." starting in March 22nd, then again March 25, 26, 27, 29, and in April multiple times. I needed to contact her about several events and insurance coverage; Richele Jackson did not respond to me or her agents messages."
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May 8, 2024

5  out of  5 rating by Jewel
"The BEST customer service I have EVER experienced!!"
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Renzo Manitas

April 26, 2024

5  out of  5 rating by Renzo Manitas
"amazing costumer service and always helpful when needed further assistance over the phone"
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Jonathan Davenport

April 24, 2024

5  out of  5 rating by Jonathan Davenport
"I was looking for cheaper insurance as my record has been amazing and my last company wouldn't lower my rate no matter how well my record was. Matt Kester, from Statefarm reached out to me and got me a super solid deal that even offers a percentage discount every month, on top of the money I'm already going to save by switching. He was very patient, curious, professional and all. Highly recommend if you're looking to switch insurance!"
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Tellem Nomore

March 4, 2024

5  out of  5 rating by Tellem Nomore
"It's either my age or their rates, but my insurance has never been cheaper!"
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Schuylar Pedersen

February 29, 2024

5  out of  5 rating by Schuylar Pedersen
"Matt was great."
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Alyson Howe

February 23, 2024

5  out of  5 rating by Alyson Howe
"Matt was very helpful and was able to set me up with insurance very quickly."
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Cindy Blevins

February 18, 2024

4  out of  5 rating by Cindy Blevins
"Richelle and her team are always kind, patient and attentive to any questions or concerns I may have! I really appreciate the great customer service they provide!"
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Aaron Dugger

February 16, 2024

5  out of  5 rating by Aaron Dugger
"Matt Kester was a joy to work with. He was friendly, explained everything clearly and went over what, if anything would be required on my end to switch from my previous insurance provider. I am very happy with the rates Matt was able to provide me!"
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Tony Woods

January 29, 2024

5  out of  5 rating by Tony Woods
"Worked with Matt. Great customer service, response and enjoy working with them."
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Sherri Loeb

January 28, 2024

5  out of  5 rating by Sherri Loeb
"Just worked with Matt for a renters policy. Very quick response and easy to work with."
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January 27, 2024

5  out of  5 rating by Pascal
"Richele and her team are awesome. We enjoyed our meeting with Matt Kester. He listened to us and tailored our insurance needs. He helped us save a significant amount of money."
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Dustin Coats

January 2, 2024

4  out of  5 rating by Dustin Coats
"Just started today with State Farm and they saved me over $170 per month, very happy with this!!! Thank you."
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Craig Peters

December 24, 2023

5  out of  5 rating by Craig Peters
"Everything I read says that they are a great place to have all your insurance needs met"
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Sandy Orange

December 22, 2023

5  out of  5 rating by Sandy Orange
"Richele and her team are always so helpful and friendly. Thank you."
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Leif Johnson

December 20, 2023

5  out of  5 rating by Leif Johnson
"Personal and professional !!"
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Brandon Penner

November 30, 2023

5  out of  5 rating by Brandon Penner
"Richele and her team go above and beyond! Great rates! Awesome customer service! They are always there if you need anything!"
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Josh Fisher

July 1, 2023

5  out of  5 rating by Josh Fisher
"Awesome insurance agent"
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Linda Jones

June 26, 2023

5  out of  5 rating by Linda Jones
"Thank you, Richele, Maria and Dak for your outstanding customer service! I appreciate you all, especially during the 2023 Tulsa major wind storm! Fast, friendly and accurate service!"
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Christopher Watchorn

April 27, 2023

5  out of  5 rating by Christopher Watchorn
"Was really impressed with the office’s professionalism. They are always quick to respond when I’m needing anything regarding policies or questions about policies. Highly recommend Richele Jackson as your agency."
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Danica Brooks

March 7, 2023

5  out of  5 rating by Danica Brooks
"This has been the best insurance so far."
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Sebastian Taha

March 2, 2023

5  out of  5 rating by Sebastian Taha
"Switching over to Richele has been the best decision I've made regarding my insurance. Shes passionate about providing the best service possible to her customers. She's saved me money on my policys which is great, but what I'm most impressed with is her customer service. Anytime I need anything she's a call away and gets it done asap. I couldn't be more satisfied. I highly recommend this agency."
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TyAnna LeMasters

February 21, 2023

1  out of  5 rating by TyAnna LeMasters
"ALWAYS WATCH YOUR STATEMENTS. My rate almost DOUBLED, and NO ONE notified me. I only found out from checking my bank statements 2 months later. They seemed they could care less about it and were ready to cancel my policy when I told them how ridiculous the whole situation was. They said they sent it via mail, yet I received NOTHING. Going back to USAA. Their rates are similar, and their communication is way better."
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June 21, 2022

1  out of  5 rating by Marie
"Super unprofessional, and rude"