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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Josh Fisher

July 1, 2023

5  out of  5 rating by Josh Fisher
"Awesome insurance agent"

Linda Jones

June 26, 2023

5  out of  5 rating by Linda Jones
"Thank you, Richele, Maria and Dak for your outstanding customer service! I appreciate you all, especially during the 2023 Tulsa major wind storm! Fast, friendly and accurate service!"

Christopher Watchorn

April 27, 2023

5  out of  5 rating by Christopher Watchorn
"Was really impressed with the office’s professionalism. They are always quick to respond when I’m needing anything regarding policies or questions about policies. Highly recommend Richele Jackson as your agency."

Danica Brooks

March 7, 2023

5  out of  5 rating by Danica Brooks
"This has been the best insurance so far."

Sebastian Taha

March 2, 2023

5  out of  5 rating by Sebastian Taha
"Switching over to Richele has been the best decision I've made regarding my insurance. Shes passionate about providing the best service possible to her customers. She's saved me money on my policys which is great, but what I'm most impressed with is her customer service. Anytime I need anything she's a call away and gets it done asap. I couldn't be more satisfied. I highly recommend this agency."

TyAnna LeMasters

February 21, 2023

1  out of  5 rating by TyAnna LeMasters
"ALWAYS WATCH YOUR STATEMENTS. My rate almost DOUBLED, and NO ONE notified me. I only found out from checking my bank statements 2 months later. They seemed they could care less about it and were ready to cancel my policy when I told them how ridiculous the whole situation was. They said they sent it via mail, yet I received NOTHING. Going back to USAA. Their rates are similar, and their communication is way better."


June 21, 2022

1  out of  5 rating by Marie
"Super unprofessional, and rude"

Troy Taber

February 23, 2022

4  out of  5 rating by Troy Taber
"Very nice professional friendly staff"

Chad Alltizer

January 31, 2022

5  out of  5 rating by Chad Alltizer
"I haven't used State Farm in 20 .years and Richele made it happpen. I look foward to working with State Farm and Richele for many years ahead."

Vance A

January 25, 2022

5  out of  5 rating by Vance A
"The atmosphere is great she will also help you save a lot of money."

Craig Boydstun

December 29, 2021

5  out of  5 rating by Craig Boydstun
"This is literally my first google review I have ever done, but Richele’s company deserves to be recognized! They did not try to convince me for my business but completely earned it. Richele and her staff went above and beyond my expectations with amount of time they took to explain everything to me and to make sure I actually understood the policies. The trailered it specifically for my needs getting the most for my budget. I hole heartedly believe this company is here to help their customers and not look at us as a paycheck. I will recommend Richele’s State Farm and knowledgeable staff to everyone. Already have 3 family members switching over Thank you Richele! For this being a new State Farm team and accomplishing what you have for me and assuming your other customers this agency will be second to none. Thank you!"

Dev'n Moran

December 29, 2021

5  out of  5 rating by Dev'n Moran
"Got a flat on the highway and Richele was quick to help! It was fixed and I was back on the road pretty quickly."

Michele Moran

November 8, 2021

5  out of  5 rating by Michele Moran
"My car was broke down and overheating. I called State Farm and talked with Cody. He was able to send me a link to get my car towed to a shop and get the situation resolved. My experience was very good. I am very happy with my choice of State Farm."

David Woodall

November 4, 2021

5  out of  5 rating by David Woodall
"Richele and her staff are exceptionally friendly and knowledgeable. I was able to drop in their office and make some changes to multiple policies and be out in a matter of minutes! Definitely will remain my agent for years to come!"

Ann Lee

October 27, 2021

5  out of  5 rating by Ann Lee
"Richele was very helpful. She told me about an app which would save money on my auto premium. She reviewed the coverage for all my policies and answered questions that I had. She picked up on the fact that I have a hobby with expensive equipment and supplies for which I might consider a rider but did not push it when I decided against it."

Margie Remigio

September 14, 2021

5  out of  5 rating by Margie Remigio
"Richele and her team are always happy to help. Highly recommend!"

Eileta Creekpaum

August 24, 2021

5  out of  5 rating by Eileta Creekpaum
"Richele sat down with me and my husband to review our policies. She helped us add more liability coverage and saved us money with some added discounts. She was very informative while explaining our coverage and helped us make sure we are insured properly."

Taylor Childers

August 18, 2021

5  out of  5 rating by Taylor Childers
"Richele and her team are the best of best. They're always so helpful and responsive! 10/10 would recommend."

Michael Critzer

July 19, 2021

5  out of  5 rating by Michael Critzer
"Richele has been amazing at helping me set up homeowner, auto, and umbrella insurance for my new property here in Broken Arrow. It's been a hectic move to Oklahoma, but she has really been an excellent agent to help me get all of the necessary coverages on my property in a cost-effective manner. Thank you so much, Richele!"

Charlotte Parish

July 16, 2021

5  out of  5 rating by Charlotte Parish
"Cody was so knowledgeable and personable. He also helped me save so much money! I'm so thankful I found this agency."

Kelsey Payton

July 9, 2021

5  out of  5 rating by Kelsey Payton
"Richele is the absolute best! She is extremely knowledgeable and responsive and will work to get the best rate for the coverage you need. Highly recommend!!"

Stacy Kennedy

June 15, 2021

5  out of  5 rating by Stacy Kennedy
"Wow great place, great people can’t wait to go back"

Andrew Jordan

June 13, 2021

5  out of  5 rating by Andrew Jordan
"Cody and Richele were very professional, the insight on insurance was amazing and fully complete my needs for a safer vehicle.. would highly recommend them."

Sharron Henderson

May 27, 2021

5  out of  5 rating by Sharron Henderson
"I recently switched to State Farm because my rates kept increasing and I am so glad I found this office. The receptionist is super friendly and helpful and Richele made sure I had the right coverage for my family. I really appreciate how much money they helped me save."

Tomas Rodriguez

May 25, 2021

5  out of  5 rating by Tomas Rodriguez
"I have had nothing but great experiences dealing with Richele and her team! You always get the sense that they really want to help. If you are searching for an agent who actually cares... look no further! I highly recommend a team like this that is personally involved when needed."